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Privacy Policy 

Privacy Policy

Effective Date: February 18, 2026

Perfect Pup LLC, doing business as Perfect Pups Grooming (“we,” “our,” or “us”), respects your privacy and is committed to protecting the personal information of our customers and website visitors.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or book services with us.

 

1. Information We Collect

We may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• Mailing address (if provided)
• Pet information (name, breed, weight, health or behavior notes)
• Appointment history and service details
• Payment information (processed securely through third-party payment providers)

Automatically Collected Information

When you visit our website, we may automatically collect:
• IP address
• Browser type
• Device information
• Pages viewed
• Date and time of access

SMS Consent Information

If you opt in to receive text messages, we collect:
• Your mobile phone number
• Date and time of consent
• Booking or service record associated with consent

 

2. How We Use Your Information

We use your information to:

• Schedule and confirm grooming appointments
• Send appointment reminders and service-related notifications
• Respond to inquiries
• Process payments
• Maintain business records
• Improve our website and customer experience
• Comply with legal obligations

We do not sell personal information.

 

3. Data Sharing

We may share information only:

• With trusted third-party service providers (such as booking systems, website hosting providers, or payment processors) solely for business operations, with the exception of not sharing information obtained by SMS opt-in and phone numbers collected for SMS consent.
• When required by law
• To protect our legal rights or prevent fraud

We do not share personal information for advertising or marketing purposes.

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

 

4. SMS Communications

If you provide your mobile number and opt in to receive SMS messages:

• Message frequency varies based on appointment activity
• Message and data rates may apply
• Reply STOP at any time to opt out
• Reply HELP for assistance

Consent to receive SMS messages is not required to book services.

 

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve user experience and analyze website traffic.

You may disable cookies through your browser settings; however, some website features may not function properly.

 

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we take appropriate precautions, no method of transmission over the Internet is completely secure.

 

7. Data Retention

We retain personal information only as long as necessary to provide services, maintain records, comply with legal obligations, and resolve disputes.

 

8. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Withdraw SMS consent at any time

To make a request, please contact us using the information below.

 

9. Third-Party Links

Our website may contain links to third-party platforms such as booking or payment systems. We are not responsible for the privacy practices of those websites.

 

10. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

12. Contact Information

Perfect Pup LLC
Clarkston, Michigan
Phone: 248-466-0220
Email: perfect.pup,clarkston@gmail.com

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SMS Terms and Conditions:

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive conversations text messages from Perfect Pups you may receive messages related to the following:

  • Appointment reminders

  • Follow-up messages

  • Scheduling and Openings

3- Message Frequency:

Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointments reminds scheduling and openings

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Perfect Pups in the following ways:

  • Verbally, during a conversation

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us  http://www.perfectpupsclarkston.com  or contacts us at 248-466-0220

 

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

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